About the Position

USPS is seeking dependable and service-focused individuals for the City Carrier Assistant position.

This role supports daily mail delivery by preparing items for assigned routes, delivering letters and packages, collecting outgoing mail, and helping customers with routine questions.

The work is active and requires consistent attention throughout the day.

A successful employee will be comfortable working independently, following detailed instructions, and adjusting to changes in route volume or scheduling needs.

Primary Responsibilities
• Sort letters and packages according to the assigned delivery sequence.

• Prepare postal items for safe and accurate delivery.

• Load mail and packages in an organized manner.

• Deliver items to the correct addresses on the assigned route.

• Collect outgoing mail from approved collection points.

• Scan packages and update delivery information using assigned equipment.

• Obtain signatures when required for specific deliveries.

• Follow established procedures for delayed, damaged, or undeliverable items.

• Protect mail packages, equipment, and customer information.

• Provide polite and helpful service during customer interactions.

• Report delivery concerns, safety issues, or equipment problems promptly.

• Complete additional route assignments when operational needs change.

Skills and Qualifications
• Ability to read and follow route instructions accurately.

• Strong attention to detail when sorting, scanning, and delivering items.

• Reliable attendance and a responsible approach to daily work.

• Ability to organize tasks and manage time effectively.

• Clear communication and respectful customer service skills.

• Ability to work independently without constant supervision.

• Willingness to follow safety, security, and delivery procedures.

• Ability to remain focused during busy or changing work conditions.

• Valid driver's license when driving duties are required.

• Ability to meet applicable driving and employment requirements.

Physical Work Expectations

This position involves regular walking, standing, driving, lifting, carrying, bending, and reaching.

Employees may enter and exit a vehicle many times during a shift and may handle letters and packages of different sizes.

The work may continue during changing weather conditions.

Candidates should be prepared to remain active for extended periods while using safe lifting, walking, and driving practices.

Work Schedule

Hours are based on mail volume, route availability, staffing levels, and operational needs.

Schedules may include early starts, weekends, holidays, extended shifts, or additional assignments during busy periods.

Applicants should be comfortable with changes in daily routes and working hours.

Specific schedule details will be provided during the hiring process.

Paid Time Off and Benefits

Paid time off may be available based on employment classification eligibility, hours worked, and applicable USPS policies.

Eligible employees may also receive access to health coverage, retirement programs, holidays, and other employment benefits.

Benefit availability and enrollment requirements can vary by position.

Complete information will be provided through the official employment materials and hiring process.

Working at USPS

Employees in this position help maintain dependable mail service by completing each route safely, accurately, and respectfully.

The role offers practical experience in delivery operations, route organization, customer service, and independent fieldwork.

People who are dependable, organized, and committed to completing each assignment with care can make a valuable contribution to the daily work of USPS.