Job Description

The IT Support Technician will assist in providing an efficient and effective ICT support service, maintaining the ICT network, desktop ICT and classroom audio-visual equipment, mobile devices, mobile phones, internal telephone systems, associated hardware and software, and connectivity.
Responsibilities:
• Assist with building, configuring, imaging, and deploying all school ICT equipment including patching and software updates.
• Support school departments with their specific operational requirements including installation, set-up, and support.
• Support the IT Manager in the delivery of various projects as required.
• Maintain an up-to-date asset register for all hardware and software.
• Service Desk functions including the creation of new IT requests, progressing job requests, and acting as the first point of contact for call handling.
• Help users by providing appropriate information, support, and training when required.
• Maintain an up-to-date knowledge of emerging technology and trends and developments in areas of interest and relevance to the school.

Any other duties that may be required from time to time to ensure continuity of service for the school.
Key Details
Vacancy Title
Apprentice IT Support TechnicianEmployer Description
The King's School Worcester is a dynamic and supportive community of three schools where pupils aged 2 to 18 discover their passions in a world of opportunity.Weekly Wage
£999Wage Frequency
CustomNumber of Vacancies
2Learning Provider
HEART OF WORCESTERSHIRE COLLEGETraining
• Level 3 Information Communications Technician Apprenticeship.

• Maths and English functional skills, if required.

• Day release to college, one day per week.

Skills Required

Communication skills, IT skills, Number skills, Independent worker, Asks for help when unsure, Literate, Good telephone manner, Ability to follow instruction, Positive attitude, Self motivated, Enthusiastic, Trustworthy, Honest, Has integrity