In this role, you'll work as part of a broader team crafting the future of the Business and Commercial banking's website, step-changing the customer experience, leading on development of new navigation, new components, and major content upgrades to deliver business objectives.

You'll engage with a diverse group of stakeholders, making informed content decisions that align with our digital vision.

This involves reviewing content requests, collaborating with partners, and ensuring consistency in our design and user experience.
Your Key Responsibilities
• Develop a deep understanding of our CMS (AEM) and design systems to inform your content recommendations.
• Work closely with partners to ensure quality standards are met and proactive challenge briefs to ensure optimal content delivery.
• Ensure timely, accurate, and accessible content changes to our websites.
• Contribute to the overall performance and design standards of our website, suggesting innovative ideas to enhance the customer experience.
• Use Adobe analytics to gain insights into customer behaviour and inform your content decisions.