This is a busy, hands-on role where no two days are the same.

We are looking for someone who loves variety and is equally happy handling paperwork, talking to customers, or helping to keep our site clean and tidy.

What You Will Be Doing:
• Greeting visitors, answering phones, and responding to emails.
• Managing bookings, processing payments, and checking IDs.
• Guiding customers through our self-storage and van hire services.

The role also includes occasional movement of small to medium-sized vans within the boundaries of our premises (no driving on public roads required).
• Keeping our reception area and facilities clean, tidy, and welcoming.
• Helping the team with day-to-day tasks to keep the whole business running smoothly.

What We Are Looking For:
• Experience: At least 5 years’ previous experience in an administrative, receptionist, or accounts role.
• Flexibility: Availability to take on short notice shifts to cover staff sickness and pre-booked holiday cover.
• Communication: Outstanding customer service instincts with the ability to speak clearly, confidently, and warmly with people from all walks of life.
• Tech-Savvy: Excellent IT and computer skills with the ability to master new software and systems quickly.
• Attention to detail: Must be meticulous about accuracy, thoroughly checking all documentation, contracts, and compliance checks, ensuring nothing is overlooked.
• Driving Licence: Must hold a full UK driving licence for a minimum of 3 years.
• Organised: Great time-management skills with the ability to prioritise tasks and stay calm under pressure.

Our operational hours and shift arrangements:

Our business operates:
• Monday to Friday: 8:00am to 7:00pm.

• Saturday: 8:00am to 5:00pm.

• Sunday: 12:00pm to 4:00pm.

For this role -

Core shifts are Monday, Tuesday, Thursday, and Friday from 4:00pm to 7:00pm.
• Additional shifts range from 3 to 11 hours, depending on operational requirements.
• Holiday cover is generally provided at least four weeks in advance to help you plan ahead.
• Flexibility to assist with short-notice sickness cover is essential.

Travel to Work:

Ideally you will live within a 20 minute commute of WS2 8TF.

If you rely on public transport, please ensure that timetables are compatible with our business operating hours and the range of shifts that may be available.

About Us:

Admiral is a friendly, family-run Self Storage and Van Rental business based in WS2 8TF.

We're proud of the reputation we've built within our local community for providing outstanding customer service and a welcoming, supportive environment.

What We Offer:
• Training and ongoing support from experienced colleagues.
• Staff discounts on storage and van rental services.
• Free Friday lunch when you're rostered to work.
• A friendly, supportive working environment.
• Your starting rate of pay will depend on the skills and experience you bring that are relevant to our business.

How to Apply:

Please send us your current CV together with a short cover note explaining, in your own words, why you feel you'd be a great fit for the role.

Applications submitted without a cover note may not be considered.

Pay: £12.71-£16.00 per hour

Expected hours: No less than 12.0 per week

Application question(s):
• Do you live within a 20 minute commute of WS2 8TF?.

• Is the CV you are submitting with this application accurate and fully up to date?.

• Have you included a cover note with this application?.

Experience:
• Office admin: 5 years (required).

Licence/Certification:
• Full UK Driving Licence (held for at least 3 years) (required).

Work Location: In person