Position: Senior Customer Success Lead - Real-Time Energy Trading
Location: Stoke-on-Trent

Wood Mackenzie is seeking a Customer Success Manager to act as the primary advocate and strategist for clients in trading-focused real-time markets.

You will lead QBRs, develop customer success plans, and create playbooks aligned with real-time workflows to drive measurable ROI.

Work with cross-functional teams—support, product, analytics, and tech—to ensure adoption of insights, monitor health metrics, and identify expansion opportunities.

Join us at Wood Mackenzie as our next Senior Customer Success Lead
- Real-Time Energy Trading in England, United Kingdom.

This is a strong opportunity to take on the Senior Customer Success Lead
- Real-Time Energy Trading role at Wood Mackenzie.

As a Senior Customer Success Lead
- Real-Time Energy Trading, you will play an important part at Wood Mackenzie in England, United Kingdom.

We invite applications for the Senior Customer Success Lead
- Real-Time Energy Trading position located in England, United Kingdom.